Sign In

Signing in to Carnival Citi Casino is designed to be quick and secure. Click the "Sign In" link at the top of the site or go directly to /sign-in, enter your email or username and password, and complete the mobile number verification when prompted. New players should complete verification to receive the automatic No Deposit Welcome Bonus of 10,000,000 Gold Coins and 5,000 Sweeps Chips, subject to a 1x wagering requirement and state restrictions.

What the verification step unlocks — freebies and access

Mobile number verification is more than a security step: it activates the automatic no-deposit bonus and confirms eligibility for daily login rewards. The no-deposit offer is available in 39 U.S. states and is restricted in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Montana, Nevada, Michigan, Washington, Idaho, and Utah. Players must be at least 18 years old.

What you’ll find after signing in: bonuses, draws, and deposit boosts

Once signed in, your account dashboard shows any credited no-deposit coins and Sweeps Chips, daily login bonuses, and the status of Luck Draw tickets (earn a ticket for every 10,000 Sweeps Chips played). First-deposit bonuses — including a 2.5x match on Sweepstakes Coins — and purchase bonuses for Gold Coins are applied when you make qualifying purchases or deposits. Social media giveaways and in-game promotions also appear in your notifications when you’re logged in.

Password problems and quick fixes

If you forget your password, use the "Forgot Password" link on the sign-in page to reset it via your registered email. If you’re locked out, running into verification errors, or not seeing a bonus credited, live chat is available on the site for immediate help, or email support@carnivalciti.com for records and follow-up.

Account security and accepted payment methods

Carnival Citi accepts American Express, Discover, MasterCard, Trustly, and Visa, with all transactions in USD. Keep your account secure by using a strong, unique password, enabling any available verification steps, and checking your transaction history after deposits or purchases. Purchases of Gold Coins can include bonus Sweeps Chips credited to your account after sign-in.

Mobile sign-in tips for smooth play

The mobile sign-in process mirrors desktop: enter credentials, verify your phone, and you’ll be ready to play mobile-optimized titles. Daily login bonuses are credited automatically when you sign in each day on any device, so a quick mobile sign-in can keep your rewards flowing. After signing in, try featured Endorphina-powered titles and other games available on the site to see which promotions apply to them; read more about the casino’s offering in the full review.

Signing in is the gateway to your account balance, promotions, and gameplay history, so keep your login details current and your contact info verified. If anything looks off after signing in, contact chat or email support@carnivalciti.com and they’ll help resolve it quickly.