About Us

Founded in 2019, Carnival Citi Casino began with a simple idea: bring the energy of a classic boardwalk casino to players online, with clear rules, honest rewards, and friendly service. What started as a small team testing slot titles and sweeps mechanics quickly grew into a platform focused on fairness and fun. Today, we serve players across the United States with a secure, US-dollar platform and a game roster designed for variety and accessibility.

Our Promise: Fair Play, Transparency, and Service

We build trust through transparency. Our commitments include fair play, clear bonus terms, and responsive customer care. Every promotion and Sweeps Chips offer comes with straightforward rules—like our 1,000 SC = $1 redemption rate and the typical 1x playthrough on SC—so players know what to expect. If you ever have questions, our live chat and email support at support@carnivalciti.com are available to help.

What You’ll Play: Variety, Quality, and Mobile Access

Carnival Citi offers a wide selection of slots, classic table games, and live-dealer-style experiences designed for browser and mobile play. We partner with trusted providers such as Endorphina and KA Gaming to deliver high-quality visuals and smooth gameplay. Browse our full game collection.

Bonuses That Add Value, Not Confusion

Our welcome package gives new players 10,000,000 Coins and 5,000 Sweeps Chips (no code required), complemented by ongoing promos like a first-purchase bundle, daily login SC awards, free spins on select offers, and reload opportunities. We also run seasonal Lucky Draws, social media giveaways, and a quirky mail-in request option for bonus SC. All offers include terms and conditions; always check the specific promo page before claiming. For current promotions, visit our promotions page.

Security & Payments You Can Count On

Protecting your data and funds is a top priority. Carnival Citi uses industry-standard SSL/TLS encryption for all site traffic and works with secure payment partners, including American Express, Discover, MasterCard, Trustly, and Visa. Transactions are handled in US dollars only, and we employ multiple safeguards to help ensure account integrity and secure payouts.

Responsible Gaming: Support and Tools

We encourage positive play and provide tools to help you stay in control, including deposit limits, cooling-off options, and account self-exclusion. If you need assistance, our customer support team can point you to helplines and resources. For details on tools and support, visit our responsible gaming page.

Meet the Team Behind the Carnival

Carnival Citi is run by a diverse group of professionals with backgrounds in casino operations, game development, payments, and customer experience. Our product managers shape the game lineup, our compliance team keeps rules and policies clear, and our support staff answers questions via live chat and email. Together, we focus on creating safe, fair, and entertaining experiences for real players.

Recognition and Player Feedback

While we’re continually growing, Carnival Citi has earned positive feedback for our generous sweeps model, user-friendly mobile experience, and transparent bonus policies. Player reviews and industry roundups have highlighted our welcome offering and inventive promotions as strong differentiators in the market.

Get Started and Join the Community

Ready to play? Create an account, claim your welcome bonus, and browse games on any device. If you need assistance, contact our support team at support@carnivalciti.com or visit our support page. We’re committed to providing a safe, enjoyable environment where players can enjoy quality games, clear promotions, and dependable service. Thank you for choosing Carnival Citi Casino — we look forward to seeing you on the floor.